
	SHOP BY DESIGNER Aira Cosmetics Bestsellers! Brand Category Juicy Couture Just In! Obagi SkinCeuticals zee SkinCeuticals Obagi C Rx System CLENZIderm Condition & Enhance ELASTIderm Nu-Derm Pro-C Serum Rosaclear Tretinoin Juicy Couture Basic Tracksuits Capri Tracksuits Cargo Shorts Cargo Tracksuits Couture Dresses Footwear Girls/Kids Tracksuits Handbags Jackets Maternity Separates Hoodies Separates Pants Sets Scottie Tracksuits Separates Short Sleeve Tracksuits Swim Tracksuit Separates Jackets Pants Tracksuit Sets Basic Terry Fleece Tracksuits Tube Tops Aira Cosmetics Cheeks Eyes Face Lips Mineral Makeup Mink Lashes

Shopaira.com is not only committed to providing the best authentic designer brands such as discount Juicy Couture, Ed Hardy and Obagi skincare. We are also committed to providing each customer with top-notch customer service. We want your shopping experience to be pleasant. We welcome any questions or concerns you may have.

Price Match Guarantee!

We will be happy to match a lower price. If you find a lower, currently advertised price from another website we will gladly refund you the price difference.

Terms and Conditions:

The product must be the same size and type.
It has to be from a website, not an auction or amazon site.
Prices on websites must be in U.S dollars.

We offer free shipping on all orders so we will include free shipping for you.

Follow these easy steps below to receive your refund:

Order the products you want from ShopAira.com.
Email us your order number and full name along with the link (URL) of the site where you found your product at a lower price. Please send the info to info@airaonline.com.
Once we verify the information we will send you a refund!

Orders are generally shipped within 24 hours from receipt.

Estimated Delivery Times

Please use the reference below to estimate delivery times. A business day is considered to be Monday through Friday, excluding holidays.

DOMESTIC SHIPPING

Ship Method...	Estimated Delivery	Price
Standard (USPS Priority)	2-4 business days processing time: 1 business day shipping time: 2-4 business days	~~$9.95~~ FREE!
Expedited (USPS Express)	1-2 business days processing time: 0-1 business day* shipping time: 1 business day	Average $25.00, varies by location

*Note: Expedited and Express orders placed after 12noon EST will be processed and shipped the next business day.

WORLDWIDE SHIPPING

Ship Method...	Estimated Delivery	Price
Expedited (USPS Express Mail International)	3-6 business days processing time: 1-2 business day* shipping time: 3-5 business days	$39.95, FREE for orders over $250

Damaged Items

Call our office within 3 days to report the damage. It is necessary for you to call the carrier immediately for a damage inspection and claim for reimbursement. All original packing materials and cartons must be retained for inspection purposes.

Shipment Refusals

If an order is returned due to it being refused or if no one is there to accept it, you will be responsible for the shipping charges and a 25% re-stocking fee. If re-shipped, double freight charges will be imposed. No further orders will be shipped until your account is clear. Please make arrangements to accept your shipments.

Returns and Exchanges

Print Form

Be sure to include our return/exchange form in your shipment. All items must be unworn, in their original packaging with the tags still attached. The buyer is responsible for return shipping. There are no returns on Obagi Skincare, formal wear, evening wear, cocktail dresses, cosmetics, or mink eyelashes. Be sure to keep your tracking # so that you may track your return and confirm its safe delivery.

Processing Time

Returns and exchanges take 5-7 business days to process. This is because they have to be approved by a manager. They are processed every Monday morning. If your item has not arrived after Monday, it will be processed the following Monday. To speed up your return process, please send us your confirmation that your item was returned to us. We will be in touch as soon as your item is processed. Thank you and we do appreciate your patience.

Exchanges

Print Form

In order to expedite the exchange process and ensure that the new item of your choice is still available we recommend that you repurchase the new item first, then return your item for a refund. This way you can guarantee you get exactly what you are looking for while it is available. If you choose to return your item first, you must wait for the item to be processed by us. Following processing you may choose your new item. Due to the lead time of shipping and processing we cannot guarantee the item you would like to exchange for is still available. A merchandise credit will then be issued.

Order Processing

To process orders quickly, orders are placed into our systems almost immediately. Once they are, we cannot add-on or amend them. Please review your order before submitting it for accuracy. Please take this time to be sure your order is complete, to avoid any inconveniences to yourself.

Accepted Forms of Payment

ShopAira.com proudly accepts Paypal. This service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. We also accept AmEx, MC, Visa, and Discover payments via our secure server. We also accept company, personal checks or money orders but items will not be shipped out until payment clears when checks are used. We do not accept cash, or cash-on-delivery (C.O.D.).

Cancellations

15 % service charge will apply.

Please visit our FAQ page to answer specific questions about our policies.

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